Customers didn't deserve flight cancellation chaos: IndiGo CEO

Aradhana, Published on Mar 10th, 2026

Customers didn't deserve flight cancellation chaos: IndiGo CEO

IndiGo MD Rahul Bhatia, who took interim charge after CEO Pieter Elbers resigned, wrote to the IndiGo staff saying passengers “didn’t deserve what happened” in December 2025. He was referring to the crisis when IndiGo cancelled thousands of flights, causing chaos for passengers. Bhatia signed off the email saying: “Rahul (Main Hoon Na),” referring to 2004-film starring Shah Rukh Khan.

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